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Previously speaking to Express.co.uk, Alexander Fitzgerald, the CEO of broadband provider Cuckoo, shared why firms need to help their customers during this time.

Mr Fitzgerald said:“People need to be able to plan their finances and at the moment everywhere they look prices are rising.

“10 million households on broadband deals are facing hikes next spring. Providers must do the decent thing – scrap the exit fees and axe above-inflation increases.

“Most broadband customers are tied into long contracts. Many won’t have read the small print properly and won’t realise they face an annual increase tied to the Consumer Prices Index with another four percent whacked on top.



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